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Patient Information

Phoroptor

Welcome to NECO Center for Eye Care.  

Visiting the optometrist for a periodic eye exam is an important part of your medical care.  Our doctors and student optometrists provide comprehensive eye exams to patients of all ages. They use the latest technology to evaluate your vision and eye health.  They also diagnose and treat vision problems and eye disease. Whether this is your first visit or you are a returning patient, we look forward to serving your eye care needs.  


What is a Comprehensive Eye Exam?

A comprehensive eye exam is a thorough examination of your eye through a series of tests and procedures. Doctors study the internal and external structure of your eyes.

  • They check your vision and vision conditions such as nearsightedness, farsightedness, astigmatism, and presbyopia.
  • They assess your eye health and diagnose eye diseases such as glaucoma, cataracts, and retinal disorders.
  • They also check for systemic diseases such as hypertension and diabetes.  

What to Bring To Your Appointment

  • Insurance Information
  • Current Glasses and prescription
  • Contact Lenses and prescriptions
  • Medical History
  • List of Questions

Tests and Procedures During Your Exam

A comprehensive adult eye exam can include

  • patient and family health history
  • visual acuity measurement
  • tests of visual function and eye health including depth perception, color vision, peripheral vision and response of the pupils to light
  • assessment of refractive status to determine the presence of nearsightedness, farsightedness or astigmatism
  • evaluation of eye focusing, eye teaming and eye movement abilities
  • eye health examination and other tests as needed.

Frequently Asked Questions about Appointments

  • How long will my appointment last? An initial comprehensive eye evaluation should last an hour or more.
  • Who will conduct the examination?  Your care is provided by a licensed optometrist working with our highly skilled optometric students.
  • Can I buy frames and contacts at my appointment?  Yes, please visit our on-site optical department to discuss your eyecare needs after your appointment.
  • Can I order contact lenses at my appointment? Yes, our doctors can prescribe, custom fit, and order contact lenses to meet your needs.
  • Do you offer before and after surgery eye care? Yes, your optometrists provide pre-operative and post-operative care for cataract surgery, refractive surgery (LASIK), and retinal surgery.
  • Can I have a same day appointment? Yes, we offer same day, walk-ins, and urgent care appointments based on availability.
  • What do I do if I need eye care after hours? If you need care at night or after hours, including weekends, please call the on-call service at 617-262-2020 and follow the voice prompts to access the clinician on call.  
  • Is parking available?  Parking options vary by location. Visit our specific Commonwealth and Roslindale location pages for more detailed information.
  • Will my eyes be dilated? As part of your eye care, our doctors may dilate your pupils to get a clear view of your optic nerve and retina. While dilation is an important part of your eye exam, it may not be necessary every year.  
  • What questions should I ask at my appointment?  Topics you may want to address include: changes in eyesight since your last visit; any symptoms that concern you; health problems related to eyesight; advice about any health issues, injuries, or conditions; and new eyeglasses, sunglasses, contact lenses, or low vision devices prescriptions. 
  • How do I secure language interpretation services? Each examination room has the capability to remotely connect patients and providers to over-the-phone LanguageLine interpretation services. This does not need to be requested in advance and is provided at no cost to the patient.
  • Do you offer ASL Services? ASL Interpreters are available through Massachusetts Commission for the Deaf & Hard of Hearing (MCDHH). When scheduling an appointment, it is the patient’s responsibility to request an ASL Interpreter. We will then coordinate with MCDHH to provide this service at no cost to the patient. We request patients requesting ASL Interpreters provide minimum 48 hour notice, otherwise a cancellation fee may be incurred.
  • Are your offices accessible? Our Commonwealth office has a ramp available at the entrance from the Dummer street garage. Our clinic and optical center are now conveniently located on the first floor near the main entrance on Commonwealth Avenue. A ramp is available for the 930 Commonwealth entrance. Our Roslindale office is located at street level and is handicapped accessible.
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